How It Works Features Industries Pricing FAQ Free WhatsApp Audit
💆‍♀️ Built for Beauty Salons & Aesthetic Clinics

Stop losing
bookings to
slow replies.

We turn your salon's WhatsApp into a 24/7 booking assistant — one that replies in seconds, books appointments, sends reminders, and follows up with customers who ghosted. Live in 7 days, done for you.

Ava SuperChat Marketing AI
Online now · Response <1 sec
🤖
Hi! Welcome to Bella Beauty Studio 💆‍♀️ What can I help you with today?
📅 Book appointment
💅 View services
💰 Pricing
Book a facial please
👤
🤖
Great choice! 🌸 Which type of facial?

Basic (60min) RM88
Deep Cleansing (90min) RM138
Brightening (90min) RM158
Deep cleansing, this Saturday 2pm
👤
🤖
Booked! Saturday 2:00 PM Deep Cleansing Facial. We'll send a reminder tomorrow 😊
Average response time
< 1 sec
For salons, spas & aesthetic clinics across Malaysia
💇‍♀️ Hair Salon
💆‍♀️ Beauty Salon
💅 Nail Studio
✨ Aesthetic Clinic
🧖‍♀️ Spa & Wellness
👁️ Lash & Brow Bar
24/7
Replies even while you sleep
0
Bookings lost to slow replies
80%
Fewer repetitive questions for your staff
7
Days to go live — we handle everything
Platforms We Support

Connect with customers on their favourite platforms

WhatsApp
Business API
FB Messenger
Facebook Pages
Instagram
Direct Messages
+
More Coming
Telegram, TikTok & more
The Problem

Sound familiar?

Most Malaysian SMEs are losing customers because of slow WhatsApp response times. Here's what we hear every day.

😩
Drowning in repetitive questions

Your team spends hours answering "what's your price?", "are you open?", "how to book?" every single day.

🌙
Leads come in at midnight

Customers message at 11pm. By morning, they've already booked with your competitor who replied instantly.

📱
No system to follow up

Potential customers slip through the cracks. There's no consistent, automated followup after their first message.

📅
Appointment booking is a mess

Back-and-forth messages just to set one appointment. Double bookings, last-minute cancellations, no reminders.

💸
Staff costs are rising

You can't afford a full-time person just for WhatsApp and even if you could, they still need to sleep.

📊
Zero visibility on lead data

No idea how many leads came in, what they asked, or how many converted. You're flying blind.

How It Works

Live in 3–7 days we do it all

We handle everything. You just approve and go live.

1
Discovery Call

We learn your business, your customers, and the most common questions they ask.

2
We Build It

Our team designs the full conversation flow, trains the AI, and connects your WhatsApp.

3
You Review

We demo the bot to you. You suggest changes. We refine until you're 100% happy.

4
Go Live

Your AI agent goes live. We monitor performance and optimise every month.

How the bot actually works,
across different businesses.

Real example conversations showing how your bot handles bookings, reservations, and lead qualification — automatically.

Beauty Salon BOOKING
Hi, can I book a hair color appointment this Saturday?
Yes! Saturday we have slots at 10am, 2pm, and 4pm. Hair color usually takes 2 hours — which time works?
2pm please
Booked ✓ Saturday 2pm with stylist Sarah. Would you like to add a hair treatment at a special rate for first-timers?

Outcome: Booking confirmed at 11pm on a Tuesday. Upsell delivered automatically. Calendar synced.

Restaurant RESERVATION
你们今晚还有位子吗?6个人
有的!今晚7点半和8点半都有6人桌。请问您要哪个时段?
7点半
好的,已为您预订 7:30pm 6人桌 ✓ 30分钟内未到将释放座位,期待您的光临!

Outcome: Reservation handled entirely in Mandarin. No staff involved. No missed booking.

Property Agency LEAD QUALIFICATION
Interested in the Bukit Jalil condo listing
Great! Quick questions — what's your budget range, and are you buying for own stay or investment?
Own stay, around RM 1M budget
Perfect match. I have 3 units in your range. Want to schedule a viewing? Free Saturday 11am or Sunday 3pm.

Outcome: Cold lead qualified and viewing booked before the agent even saw the message.

Our Team

The people behind your chatbot

We don't just build bots. We are a dedicated team of AI specialists committed to your business growth.

Yuen Hou Lok
Yuen Hou Lok
Founder & AI Strategist

Leads product strategy and client growth. Specialises in designing AI conversation flows that convert leads into customers.

Matthew Wong Hao Jiun
Matthew Wong Hao Jiun
Co-Founder & Technical Lead

Handles all technical setup, WhatsApp API integration, and chatbot training. Ensures every bot runs smoothly and accurately.

🎯
Expert Team
Dedicated to your success
🤝
Trusted Partner
Reliable support and proven results
🚀
Focused on You
Your goals are our priority
Features

Everything you need to automate

Reply Before They Go Elsewhere

Every WhatsApp message gets a reply in under 1 second — day or night. No more losing bookings to whoever replies fastest.

🗣️
Speaks Your Customers' Language

English, Bahasa Malaysia, or Mandarin — the bot switches automatically. Your Malay, Chinese, and expat customers all feel at home.

📅
Bookings Without the Back-and-Forth

Customers pick a slot, get confirmed, and receive a reminder — all without you lifting a finger. No double bookings. No no-shows.

📊
Know Every Customer Who Enquired

Every enquiry, name, and service interest is saved automatically. Know exactly who asked, what they wanted, and who hasn't booked yet.

🔔
Automatically Follow Up with Ghosts

Customers who asked but didn't book? The bot follows up for you. After a visit, it asks for a review and nudges them to rebook.

👤
Your Staff Focus on Customers, Not Chats

The bot handles the repetitive stuff. When a customer needs a real person, it passes over the full chat history so nothing gets lost.

📣
Blast Promos to Your Full Customer List

Running a promo? Send it to every past customer in one click. Fill slow days and recover cancellations with a single broadcast.

🔒
Runs on the Real WhatsApp — Not a Workaround

Official Meta-approved API. No risk of getting banned. Stable, secure, and PDPA-compliant. Your customers chat on the same WhatsApp they already use.

📈
Gets Smarter Every Month

We review real conversations monthly and update the bot — so it keeps improving and keeps booking more for you.

Industries

Built specifically for beauty businesses

We understand how beauty businesses run — peak hours, stylist preferences, package upsells, no-show management. Every bot is built around your specific workflow.

🏠
Property & Real Estate

Qualify buyers, answer project queries, schedule viewings, and capture leads 24/7.

💆
Beauty & Wellness

Book appointments, send reminders, recover cancellations, and upsell packages automatically.

🏦
Financial Services

Collect loan application details, qualify borrowers, and route to the right agent.

🏥
Clinic & Healthcare

Handle bookings, FAQ, and after visit followups for clinics, dental, and aesthetic centres.

🎓
Education & Training

Answer course enquiries, collect student info, and guide enrolment in 3 languages.

🍽️
F&B & Hospitality

Handle table reservations, event enquiries, and menu questions automatically.

Proven Results

Numbers that speak for themselves

Real results from Malaysian businesses just like yours.

300%
Average sales growth
30%
Higher conversion rate with AI agents
10x
Return on investment
98%
AI response accuracy
🏍️
Motorcycle Dealer

Guided buying journey with AI from inquiry to test ride booking, fully automated on WhatsApp.

+240% leads
💆
Aesthetic Clinic

24/7 appointment booking, treatment FAQ, and after visit followup zero manual effort.

80% less admin
🏠
Property Agency

Weekend leads captured automatically while agents were offline. Viewing appointments filled instantly.

2x conversions
🛒
E-Commerce Brand

WhatsApp + Messenger shop integration. Order status, product Q&A, and cart recovery automated.

+35% revenue

Simple, transparent pricing

No setup fees. No hidden charges. We handle everything for you.

STARTER
Starter Pilot

Perfect for salons ready to start. We build the full bot, connect it to your WhatsApp, and go live in 7 days.

RM399
one-time setup
What's included:
  • AI bot built for your salon
  • Auto-reply + booking flow
  • EN, BM & Mandarin
  • Connected to your WhatsApp
  • Live in 7 days
  • Monthly maintenance
  • Follow-up automation
Get Started →
MONTHLY
Maintenance

Keep your bot updated, accurate, and improving every month. Optional after full setup.

RM800
per month
What's included:
  • Monthly bot review & update
  • New promo/service updates
  • Performance reporting
  • WhatsApp broadcast support
  • Priority support & fixes
  • Initial setup (add-on)
Add Maintenance →
🎯 Not sure which plan? Start with a free WhatsApp audit — we'll recommend the right fit.
Book a free 15-minute audit and we'll tell you exactly which plan makes sense for your salon.

✦ No hidden charges · Cancel anytime · On-site visit included in Full Setup

Client Results

What our clients say

★★★★★

"Before SuperChat Marketing, I spent 3 hours a day just answering WhatsApp. Now the bot handles everything bookings, pricing, followups. My business grew 40% in 3 months."

S
Sarah Lim
Owner, Radiant Beauty Studio, PJ
★★★★★

"We used to miss weekend leads when the office was closed. Now the bot qualifies buyers 24/7 and sends me a summary every morning. Our conversion rate doubled."

A
Ahmad Faris
Senior Agent, KL Properties Group
★★★★★

"Setup was incredibly smooth. Within 2 weeks our chatbot was live, handling loan enquiries in Malay, English and Chinese. ROI paid for itself in the first month."

W
Wong Kai Sheng
Director, Pinnacle Finance Sdn Bhd

Free 15-minute WhatsApp Audit — on-site or online

We visit your salon, look at your current WhatsApp setup, and show you exactly where enquiries are slipping through. No pitch, no pressure — just an honest diagnosis.

What we cover in the audit

A quick look at your salon's WhatsApp — we'll show you what's working, what's leaking, and what to fix.

👁️
WhatsApp health check find where you're losing bookings
⚙️
Live demo on your phone see exactly how it would work for your salon
💬
Live Q&A ask us anything
📊
Honest recommendation whether a bot makes sense for you or not

Book your free WhatsApp audit

We come to you, or we do it over a call. 15 minutes, completely free, no obligation.

🕐 15-min audit
🚫 No commitment
Choose a time today:
10:00 AM
2:00 PM
4:30 PM
💬 Book My Free Audit on WhatsApp

Or email us: superchat.marketing@gmail.com

Common questions

No. The bot handles repetitive WhatsApp messages — pricing questions, slot availability, booking confirmations. Your staff focuses on the customers in front of them, not the phone. When a customer wants to speak to a human, the bot hands over immediately.
Yes — all three, automatically. The bot detects which language your customer writes in and replies in the same language throughout the conversation. No setup needed, no language switching button.
7 days from when we do the on-site consultation and you send us your service list, pricing, and availability. We build everything, test it with you, and only go live when you're happy with how it sounds.
Most salons use a separate number for the bot — a new SIM dedicated to the business WhatsApp. Your personal number stays unchanged. We guide you through the whole setup. If you want to use your existing business number, we can discuss migration options.
Yes — that's exactly what the 7-day Starter Pilot is for. We build a working bot on your actual salon's WhatsApp, you run it for 7 days with real customers, and you decide whether to continue with the full setup. RM399, no obligation after.
Only if it's built badly. We train the bot on your actual services, your prices, your tone — even the way you normally write. Most salon owners tell us their regular customers didn't even realise it wasn't a real person.
Just let us know. We handle all updates — new services, changed prices, seasonal promotions. If you're on the monthly maintenance plan, updates are included. If not, we charge a small update fee per request.

Let us look at your salon's WhatsApp and tell you exactly where you're losing bookings.

Book a Free WhatsApp Audit → 💬 WhatsApp Us
💬
DASHBOARD
98%
Automated
4.9★
Satisfaction
Live product walkthrough
👁️
See real use cases
⚙️
Get setup advice
💬
Ask questions live
Ready to see it in action?

Book a Free Demo

See how SuperChat Marketing can help you automate replies, organise your knowledge base, and launch faster with a done-for-you setup.

🕐
30-min demo
Quick and focused
🚫
No commitment
Pressure-free
Choose a time:
10:00 AM
2:00 PM
4:30 PM
📅 BOOK DEMO NOW →
Maybe later
Ready to see it in action?
Book a Free Demo

See how SuperChat Marketing can automate your WhatsApp replies with a done-for-you setup.

🕐
30-min demo
Quick & focused
🚫
No commitment
Pressure-free
Choose a time:
10:00 AM
2:00 PM
4:30 PM
📅 BOOK DEMO NOW →
Maybe later